Unily is delivering Organizational Velocity for the largest enterprises. We’re incredibly proud to rank the highest across every Use Case in the Gartner® Critical Capabilities report. We believe our performance demonstrates Unily's differentiated position to serve the unique and varying needs of complex enterprises. With Unily, our customers are breaking down silos, connecting people and technologies, and moving faster with a digital fabric for the modern world of work.
Get your copy of the latest definitive analysis of the Intranet Packaged Solutions (IPS) landscape to compare solutions and make informed decisions by understanding vendor performance across six Use Cases and thirteen critical capabilities.
Discover why Gartner® scored Unily highest across every single Use Case
The report includes:
- A thorough analysis of IPS Use Cases to help business leaders make the best possible purchasing decisions.
- A comprehensive set of evaluation criteria business leaders can use to understand which capabilities are required to best meet IPS Use Cases.
- Strengths and Cautions of the 15 evaluated vendors including Unily.
"We are thrilled to have scored highest across all Use Cases in the Gartner Critical Capabilities report, where we were evaluated alongside 14 other vendors. Organizations today are grappling with “the velocity drain”—slowed decision-making, fragmented communication, and disjointed workflows that hinder progress in an era of constant change. A flexible and powerful digital fabric is essential to power Organizational Velocity. We believe this recognition highlights Unily's ability to reduce digital friction, foster collaboration, and drive the momentum businesses need to thrive in a fast-paced, competitive landscape."
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Get the Gartner® Critical Capabilities for Intranet Packaged Solutions report.
Unily scored highest in 6 out of 6 Use Cases among 15 vendors
The Critical Capabilities report is an accompaniment to the 2024 Gartner® Magic Quadrant for Intranet Packaged Solutions, in which Unily is named a Leader and placed furthest for Completeness of Vision. The Magic Quadrant™ provides a clear graphical overview alongside a concise write-up of each vendor’s performance across two criteria: Completeness of Vision and Ability to Execute. The Critical Capabilities report goes a step further, showing how each vendor performs against six Use Cases, based on their ability to execute the relevant critical capabilities, of which there are 13.
Unily named a leader in the 2024 Gartner® Magic Quadrant™ for Intranet Packaged Solutions
The Gartner® Critical Capabilities report assessed vendor performance across the following Use Cases:
- Employee Communications and Engagement
- Employee Services
- Application Portals
- Knowledge Services
- Work Management
- Frontline Worker Support
The table below shows how each vendor scores against each use case. Unily is delighted to have scored the highest in 6 out of 6 Use Cases:
What we believe sets Unily apart?
We’re incredibly proud of our achievements across both the Gartner® Magic Quadrant and Critical Capabilities reports. By converging enterprise customer obsession with an unwavering vision of the future of work, we’re able to provide a comprehensive platform that serves the unique needs of large enterprises. We believe that the ability to serve a comprehensive array of Use Cases is incredibly important. Complex, dispersed enterprises need a unified solution that can serve the needs of all employee experience stakeholders in order to drive Organizational Velocity.
Gartner® IPS Critical Capabilities FAQs
What is a Gartner® Critical Capabilities?
Gartner® Critical Capabilities accompanies the Gartner® Magic Quadrant™ research to provide an in-depth evaluation of a vendors products and services in serving different Use Cases.
Th report evaluated six Use Cases:
- Employee Communications & Engagement
- Employee Services
- Application Portals
- Knowledge Services
- Work Management
- Frontline Worker Support
To meet these Use Cases, the following thirteen critical capabilities were evaluated:
- Analytics
- Artificial Intelligence
- Collaboration
- Community & Social
- Content Management
- Multi-experience Support
- Personalization
- Platform Assurance
- Platform Extensibility
- Search, Navigation and Insight
- User Experience Design
- Employee Communications
- Work & Task Management
The Critical Capabilities report enables business leaders to evaluate how vendors can best serve different IPS Use Cases.
How can decision-makers use the Gartner Critical Capabilities report?
The Gartner Critical Capabilities report helps strategic decision-makers:
- Evaluate different vendors with a holistic lens over essential IPS use cases
- Gain visibility over which capabilities are required to best meet IPS use cases.
- Detailed evaluation over the strengths and cautions of each vendor.
A Gartner Critical Capabilities report is a trustworthy source when a buyer is making an insight-informed purchase decision.
How does the Gartner Critical Capabilities work?
- Vendors must demonstrate to Gartner how well they can serve each Use Case
- Each vendor must demonstrate their features and functions that form each capability determined by Gartner to be an essential capability of an IPS vendor.
- Each vendor is scored and compared against each Critical Capability and each Use Case, against each vendor evaluated in the report.
Why we believe Gartner Critical Capabilities is important for our market?
This is now the second ever Gartner Critical Capabilities for Intranet Packaged Solutions. Why is this report so important?
- Provides an in-depth guide for business leaders to understand the capabilities needed to meet Use Cases
- Highlights the critical Use Cases enterprises should evaluate when looking at IPS vendors.
- Validates the importance of our product and the solutions we provide
- This research encourages application leaders to examine intranet packaged solutions for their ability to support employees on the road to the future of work
Gartner, Magic Quadrant for Intranet Packaged Solutions, Jim Murphy, Mike Gotta, priyanka singh, Gavin Tay, Max Goss, 27 November 2024
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
If the report is a branded report, please use this disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Unily.
